SUPPORT

 

No matter the size of your project or website ITEGRATION offers several Support Packages. Our dedicated specialists keep your website up-to-date with maintenance and monitoring to prevent any issues and downtime to your website and are quick to react to bugs and patches. Contact us to find out which Support Package works best for your business needs.

Hours
SLA
QA Staging
Standard Website Updates
Account/Project Management
Training
Email/Slack Support
Uptime Monitoring
Magento Upgrades
Magento Security Patches
Advanced Website Updates
Advanced Support
Code & Performance Audits
BASIC
Hours
5
SLA
QA Staging
Standard Website Updates
Account/Project Management
Training
Email/Slack Support
Uptime Monitoring
Magento Upgrades
Magento Security Patches
Advanced Website Updates
Advanced Support
Code & Performance Audits
MEDIUM
Hours
15
SLA
NBD
QA Staging
Standard Website Updates
Account/Project Management
Training
Email/Slack Support
Uptime Monitoring
Magento Upgrades
Magento Security Patches
Advanced Website Updates
Advanced Support
Code & Performance Audits
PRO
Hours
25
SLA
Same Day
QA Staging
Standard Website Updates
Account/Project Management
Training
Email/Slack Support
Uptime Monitoring
Magento Upgrades
Magento Security Patches
Advanced Website Updates
Advanced Support
Code & Performance Audits
ULTIMATE
Hours
40
SLA
24/7
QA Staging
Standard Website Updates
Account/Project Management
Training
Email/Slack Support
Uptime Monitoring
Magento Upgrades
Magento Security Patches
Advanced Website Updates
Advanced Support
Code & Performance Audits

AD-HOC SUPPORT FOR WEBSITE PROJECT RESCUE

We provide Ad-hoc support as needed for clients needing supporter critical emergencies but are not ready for a monthly support package.

WEBSITE HOSTING PACKAGES

Need hosting for your website? We offer several hosting packages that meet and scale with your needs. Provided through Amazon's AWS services.